Frequently Asked Questions
How can we help you?
For Creatives
  • What is Work In Progress?

    Work In Progress refers to projects or assets that are still with the creative team and not yet finalized.

  • How does the Markup Editor work?

    Easily add annotations and comments with the Markup Editor on both web and mobile, including iOS & Android platforms.

  • What is Metadata?

    Metadata lets you mark individual images with searchable tags. Filter jobs by these tags and create saved searches of images. Share them as Collections or send to talent as Approval Galleries.

  • What is Versioning?

    Upload new rounds of retouching directly on the old assets. This makes it far easier to keep track of changes. Consolidate the file management process instead of juggling different folders for each round.

  • How does Sync work?

    Upload assets to any workspace or account you have access to within your organization. Export your sync activity as a CSV to make sure every file gets uploaded, every time.

For Techs
  • Is it compatible with Mac and Windows?

    Yes, the globaledit app is available in any modern web browser. The globaledit Sync app is also available natively for Mac and Windows.

  • What are the benefits of XMP files?

    XMP files allow you to transfer your image metadata, ratings, tags, keywords, geolocation, and other attributes about the image outside of the actual JPG, CR2, or other file.

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